Trust Made Growth Results
A little chaos in service of a clear customer.
Ventures high in Community and low in Org Design (see below) have a chaotic internal structure with communication issues and role confusion. But these challenges are pushed to the side by lots of great customer stories and connection.
If you can stop using customer connection as a way to opt out of building systems and internal clarity you can break your current growth ceiling.
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Community
Highest score
Community is how we imagine, engage, and activate our best prospective and current clients, constituents, team members, and partners.
Org Design
Lowest Score
Org Design is how we allocate authority, responsibility, and accountability. It is the system of agreements between roles and departments that define venture's outcomes.
